Terms of Service

These Terms set out the conditions for using the Cayde service provided by Codeit Inc. and the rights and obligations of the Company, Customers, and Members. Please review them before using the Service.

Article 1 (Purpose and Scope)

(1) The purpose of these Terms is to set out the rights, obligations, and responsibilities between Codeit Inc. (the "Company") and Users, and other necessary matters, regarding the use of the Cayde service provided by the Company.

(2) The Service Agreement is concluded between the Company and the Customer. Rights and obligations relating to the Service Agreement, such as payment of Service fees, the opening and termination of Workspaces, and the entrustment of Candidates' personal information processing, belong to the Customer.

(3) Members must agree to these Terms when creating an account and are directly responsible to the Company for managing their account and for the matters set out in Article 15. The Customer's responsibility for Members' use of the Service is set out in Article 5.

(4) Candidates are not parties to these Terms, and a separate notice and consent process is provided to Candidates before they take an interview. The relationship between the Company and Candidates is governed by Article 10, and the processing of Candidates' personal information is governed by the Company's Privacy Policy and the consent to the collection and use of personal information determined by the Customer.

Article 2 (Definitions)

(1) The terms used in these Terms are defined as follows.

1. Service: the AI interview platform provided by the Company through cayde.ai and its subdomains, and all related ancillary services.
2. Customer: a corporation, organization, or sole proprietor that agrees to these Terms, concludes a Service Agreement with the Company, and uses the Service.
3. Workspace: a space created within the Service by a Customer in order to use the Service.
4. Account: the eligibility granted to an individual to access the Service. A single Account may belong to multiple Workspaces.
5. Member: a person who has been granted permission by a Customer to use the Service and uses the Service in a Workspace under the Customer's management. Members are classified as Owners, Administrators, or Standard Members according to the permissions granted. The specific scope of each permission is as determined by the Company through the Service screen.
6. Owner: the Customer itself or a Member who represents or acts on behalf of the Customer, and who has the authority to use all management functions of the Workspace and to conclude, change, or terminate the Service Agreement and make payments. The Account that first opened the Workspace becomes the Owner, and the Owner may transfer this authority to another Member.
7. User: Customers and Members to whom these Terms apply, collectively.
8. Candidate: a person who, in connection with a Customer's hiring process, is invited by a Member to take, or is eligible to take, an interview provided through the Service.
9. Evaluation Criteria: interview questions, core competencies, and detailed evaluation items set by the Customer or generated or modified by the Service.
10. Evaluation Report: output such as scores, summaries, and analyses produced by AI or algorithms based on interview content.
11. Candidate Data: information collected or generated through the Service in relation to Candidates, such as interview video and audio, answer transcripts generated through speech recognition, submitted documents, records of the test environment and test-taking history, and Evaluation Reports, which is owned or managed by the Customer.
12. Paid Service: a service that a Customer uses by paying a fee.
13. Free Service: a service that a Customer uses without paying a fee, including free trials and use through Credits provided free of charge.
14. Credit: a unit deducted when using the Service.

(2) Terms used in these Terms that are not defined in paragraph (1) follow relevant laws and Service-specific guidance, and anything not defined therein follows general commercial practice.

Article 3 (Posting and Amendment of Terms)

(1) The Company posts the contents of these Terms, its trade name, the name of its representative, business address, phone number, email address, business registration number, mail-order business registration number, Chief Privacy Officer, and other such information on the Service screen so that Users can easily find them.

(2) The Company may amend these Terms to the extent that doing so does not violate relevant laws such as the Act on the Regulation of Terms and Conditions, the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act.

(3) When the Company amends these Terms, it will post a notice on the Service screen, stating the effective date and the reason for the amendment together with the current Terms, from 7 days before the effective date until the day before the effective date. However, if the Terms are changed to the disadvantage of Customers or Members, the Company will post the notice in the same manner from 30 days before the effective date, notify them individually in the manner set out in Article 6, and clearly display a comparison of the contents before and after the amendment.

(4) When giving a notice under paragraph (3), the Company will also inform Customers and Members that they may express their refusal if they do not agree to the amended Terms, and how to do so. If a Customer or Member does not express refusal by the effective date, they will be deemed to have agreed to the amended Terms.

(5) A Customer or Member who does not agree to the amended Terms may terminate the Service Agreement or delete their Account by the day before the effective date. In this case, refunds and related matters are governed by Article 12.

Article 4 (Rules Other Than These Terms)

(1) If the Company and a Customer have concluded a separate agreement regarding the use of the Service (a "Separate Agreement"), the Separate Agreement prevails over these Terms with respect to matters it expressly sets out differently from these Terms. These Terms apply to matters not set out in the Separate Agreement. However, the processing of personal information is governed by Article 9.

(2) Matters not set out in these Terms and the interpretation of these Terms are governed by relevant laws, such as the Act on the Regulation of Terms and Conditions, and general commercial practice.

Article 5 (Account Creation and Formation of the Service Agreement)

(1) An individual may create an Account by following the procedure set by the Company, and anyone creating an Account must agree to these Terms. The same applies when joining a Workspace by accepting an invitation from a Customer or Member; if the person accepting the invitation does not have an Account, they must agree to these Terms when creating one.

(2) The Service Agreement is formed between the Customer using a Workspace and the Company when the Workspace is opened and the Company accepts it. Creating an Account alone does not form a Service Agreement.

(3) The acceptance in paragraph (2) takes effect when the Company gives notice by email, through the Service screen, or by other means, or when it allows use of the Workspace to begin. If the Company needs to verify the details of an application, it may withhold acceptance and ask the applicant to provide additional information or cooperate with a verification procedure.

(4) In principle, the Company accepts applications to create an Account or open a Workspace. However, in any of the following cases, the Company may refuse acceptance, or may later restrict the use of the Account or terminate the Service Agreement.

1. Where the applicant's Account use has previously been restricted, or their Service Agreement has previously been terminated, under these Terms
2. Where the application is not made under the applicant's real name or uses another person's name
3. Where false information is entered or information required by the Company is not entered in the application
4. Where the applicant is under 14 years of age
5. Where the applicant seeks to use the Service beyond the scope of the free trial or free Credits set by the Company, such as by opening additional Workspaces with the same Account or the same email domain
6. Where acceptance is otherwise impossible due to reasons attributable to the applicant, or the application is made for an illegitimate purpose

(5) An individual who opens a Workspace or receives a transfer of Owner authority represents and warrants that they have the authority to agree to these Terms and to conclude, change, and terminate the Service Agreement on behalf of the Customer. If they did not have such authority, that individual alone bears the obligations and responsibilities under these Terms; however, if the Customer ratifies the Service Agreement or actually uses the Workspace, the Customer is jointly and severally liable with that individual for the obligations and responsibilities under these Terms.

(6) Members' use of the Service is deemed to be the acts of the Customer. The Customer is responsible for ensuring that Members comply with these Terms and relevant laws, and is responsible for the consequences of Members' acts.

(7) If there is any change to the information they have registered, Customers and Members must notify the Company of the change within a reasonable period, either through the Service screen or by notifying the Company.

Article 6 (Notices and Announcements)

(1) When the Company gives notice to a Customer or Member, it may do so via the email address, phone number, or other contact information registered to the Account. Notice to a Customer is deemed to have been given when it is given to a Member with Owner or Administrator permissions.

(2) When the Company gives notice to all Customers or Members, it may replace the notice in paragraph (1) by posting an announcement on the Service screen for 7 days or more. However, matters that materially affect the rights and obligations of Customers or Members will be notified individually in the manner set out in paragraph (1).

(3) Promotional information for commercial purposes is sent only to Customers or Members who have consented to receive it, and Customers or Members may opt out or withdraw their consent at any time. However, they may not opt out of notices regarding the provision, change, or suspension of the Service, the Service Agreement, fees, changes to the Terms and the Privacy Policy, or other matters for which notice is required by relevant laws.

(4) If a notice does not reach a Customer or Member because they did not update or incorrectly registered their contact information, the notice is deemed to have reached them when the Company duly sent it in the manner set out in paragraph (1).

(5) In addition to the methods in paragraphs (1) through (4), the Company will take any additional measures required by relevant laws.

Article 7 (Termination of the Service Agreement and Withdrawal)

(1) A Customer may apply to terminate the Service Agreement by following the procedure set by the Company (such as contacting customer support), and the Company will process it without delay as prescribed by relevant laws. Only the Owner may apply to terminate the Service Agreement. However, if the Customer has outstanding obligations such as unpaid fees, the Company may withhold processing until they are settled. Refunds and the handling of Credits upon termination are governed by Article 12.

(2) A Member may leave a Workspace through the Service screen and may apply to delete their Account by following the procedure set by the Company (such as contacting customer support). A Member's withdrawal does not affect the Customer's Service Agreement and is not a reason to destroy data belonging to the Customer. The Owner may leave only after transferring Owner authority to another Member, and if the Owner is the only Member of the Workspace, the Owner must terminate the Service Agreement under paragraph (1).

Article 8 (Protection of Personal Information)

(1) The Company strives to protect Users' personal information as prescribed by relevant laws, and matters concerning the processing of personal information are governed by relevant laws and the Company's Privacy Policy.

(2) Candidate Data that a Customer entrusts to the Company for processing is governed by Article 9.

(3) Except as permitted by relevant laws, the Company does not provide Users' personal information to third parties without their consent.

(4) The Company is not responsible for damages arising from the leakage of personal information due to reasons attributable to the Customer or Member.

(5) Users may request access to, correction, deletion, or suspension of processing of their personal information, and the methods and procedures for exercising these rights are governed by the Privacy Policy.

(6) If the Company becomes aware that personal information has been, or may have been, lost, stolen, leaked, forged, altered, or damaged, it will take necessary measures in accordance with relevant laws and will notify the Customer without delay of matters concerning Candidate Data.

Article 9 (Entrustment of Personal Information Processing)

(1) As a processor entrusted by the Customer with the processing of Candidates' personal information collected by the Customer, the Company performs personal information processing within the following purposes and scope.

1. Inviting and guiding Candidates to interviews

2. Receiving submitted documents and extracting information necessary to conduct interviews

3. Operating AI-based interviews and recording and storing interview video and audio

4. Speech recognition (STT) processing and preparing and providing Evaluation Reports on interview content

5. Preventing fraudulent test-taking and managing interview operation history

6. Other work necessary to provide the Service under the Service Agreement

(2) The Company performs the work in paragraph (1) for the duration of the Service Agreement. However, for Candidate Data for which a retention period set by the Privacy Policy remains or which must be retained under relevant laws after the Service Agreement ends, the entrustment relationship is deemed to continue to the extent necessary to destroy and securely manage that data.

(3) The Company does not use Candidate Data for purposes other than performing the entrusted work in paragraph (1) or provide it to third parties, and may not transfer Candidate Data entrusted by the Customer to third parties.

(4) The Company may sub-entrust personal information processing to parties disclosed in the Privacy Policy to the extent necessary to provide the Service, and by agreeing to these Terms, the Customer is deemed to have approved such sub-entrustment. The Company manages and supervises sub-processors so that they process personal information securely in accordance with relevant laws, and is liable to the Customer for damages caused by reasons attributable to sub-processors.

(5) When the Company adds or changes a sub-processor, it will notify the Customer in the manner set out in Article 6(1) before the change takes effect, together with the fact that the Customer may object and the objection period. If the Customer objects within the objection period on reasonable grounds relating to the protection of personal information and the Company and the Customer cannot reach an agreement, the Customer may terminate the Service Agreement, and refunds and related matters are governed by Article 12. However, if a sub-processor must be changed for urgent reasons such as a sub-processor's outage or a security incident, the Company may give notice without delay after the change.

(6) The Company takes the administrative and technical measures necessary to ensure the security of personal information in accordance with relevant laws such as the Personal Information Protection Act and the Standards for Measures to Ensure the Safety of Personal Information.

(7) The Customer may supervise the Company, inspect its practices, and request corrections regarding the following matters, and the Company will comply unless there is a special reason not to. In principle, regular on-site inspections are conducted once a year during the Company's business hours with prior notice from the Customer, except where additional inspections are necessary, such as in the event of a personal information breach or a reasonable suspicion of a violation of law. The Company may provide a report from a third-party certification body (such as SOC 2 or ISMS) or the results of its own inspection in lieu of the regular on-site inspection. The Company may limit the scope of an inspection to the Customer's data and related systems, and the Customer must protect any trade secrets of the Company it learns of during the inspection.

1. The status of personal information processing

2. The status of access to personal information and the persons accessing it

3. Compliance with restrictions on use or provision for other purposes and on sub-entrustment

4. Implementation of security measures such as encryption

5. Other matters necessary to protect personal information

(8) The Company provides personal information protection training at least once a year to employees who process Candidate Data, and provides records of such training upon the Customer's request.

(9) Upon the earliest of the following, the Company will destroy Candidate Data without delay as prescribed by the Personal Information Protection Act and the Privacy Policy. The Customer may request confirmation of the destruction, and the Company will comply unless there is a legitimate reason not to.

1. Expiration of the retention period set by the Privacy Policy

2. A destruction request from the Customer

3. Termination of the Service Agreement

4. Occurrence of a reason for destruction under relevant laws

(10) When entrusting the processing of Candidates' personal information to the Company through the Service, the Customer must collect such personal information and entrust its processing to the Company only where it has obtained the Candidate's explicit consent or where permitted by the Personal Information Protection Act and relevant laws, and only within that scope.

(11) If the Company, its employees, or a sub-processor violates obligations under these Terms or relevant laws in performing entrusted or sub-entrusted work and causes damage to the Customer, a Candidate, or a third party, the Company will compensate for it. If the Customer has compensated a Candidate or third party for all or part of such damage, the Customer may seek recourse against the Company.

(12) If the Customer violates its obligation under paragraph (10) and causes damage to a Candidate or third party, the Customer is responsible, and if the Company has compensated a Candidate or third party for all or part of such damage, the Company may seek recourse against the Customer.

Article 10 (Matters Concerning Candidates)

(1) Candidates take interviews through the Service according to the hiring process conducted by the Customer and are not parties to these Terms. Matters that apply to Candidates in taking interviews are as the Company informs Candidates through the interview screen.

(2) The Company processes Candidate Data as entrusted by the Customer, and the scope and methods of such processing are governed by Article 9 and the Privacy Policy. Candidates' requests for access to, correction, deletion, or suspension of processing of their personal information are handled in the manner set out in the Privacy Policy.

(3) To ensure the fair operation of interviews and the stable provision of the Service, the Company may check information about the test environment, and if a Candidate interferes with the normal operation of the Service or circumvents technical measures set by the Company, the Company may stop the interview or restrict the Candidate from taking it.

(4) If the Company takes measures under paragraph (3) or identifies any irregularities in the test environment, it will provide that information to the Customer, and the Customer decides how to reflect it in the hiring process.

Article 11 (Provision and Change of the Service)

(1) The Company provides the following services.

1. Setting up and managing AI interview scenarios (interview questions, Evaluation Criteria, etc.)

2. Inviting Candidates to interviews and receiving submitted documents

3. Conducting interviews between Candidates and AI according to the configured scenario, recording and storing interview video and audio, and checking the test environment

4. Generating and providing AI-based Evaluation Reports on interview responses

5. Providing other ancillary and related features for operating the services above

(2) When the Company changes the content of the Service, it will announce the changes and their effective date on the Service screen.

(3) If a change under paragraph (2) is disadvantageous to Customers, the Company will make the announcement in the manner set out in paragraph (2) from 30 days before the effective date and notify Customers individually in the manner set out in Article 6(1). In this case, the Customer may terminate the Service Agreement by the day before the effective date.

Article 12 (Fees, Credits, and Refunds)

(1) Service fees and the terms on which Credits are provided are as separately determined by the Company and the Customer. The Customer uses the Paid Service by paying the fees determined.

(2) Credits belong to the Customer and may be used only within the Workspace to which they were provided. Credits do not belong to individual Members.

(3) Credits may have an expiration period, and in the following cases, Credits provided to the Customer expire to the extent permitted by law and will not be restored.

1. When the Credits' expiration period has elapsed
2. When the Service Agreement is terminated
3. When the Workspace is deleted

(4) Currency may vary by country. Details regarding payment methods, billing cycles, issuance of receipts and tax invoices, automatic renewal, and the like are as set out in the Separate Agreement or on the Service screen.

(5) The Company may provide Customers with a free trial or free Credits. Their scope, period, and conditions are as determined by the Company, and the Company may change or discontinue them as necessary for policy or operational reasons without separate compensation. A free trial is provided only once per Customer.

(6) If a Customer withdraws its order (cancels the purchase) within 7 days from the payment date, the Company will refund the payment. However, if Credits have already been used, the Company will refund the remaining balance after deducting from the total payment the standard price (the amount without discounts) for the Credits used.

(7) If a Customer terminates the Service Agreement after the period in paragraph (6) has elapsed, fees already paid are not refunded, and remaining Credits expire under paragraph (3). However, if the Customer terminates the Service Agreement because of a change by the Company under Article 3(5), Article 9(5), or Article 11(3), the Company will refund the amount corresponding to the unused Credits.

(8) Expiration of a subscription period, failure of payment, or exhaustion of Credits does not constitute termination of the Service Agreement. In such cases, the Company may restrict use of the Service, and the destruction of Candidate Data is governed by Article 9(9).

(9) The Company may change pricing plans, the amount of Credits provided and how they are deducted, payment policies, and the like, and will notify Customers of the changes and their effective date in the manner set out in Article 6(1) at least 7 days before the effective date. However, changes disadvantageous to Customers will be notified at least 30 days before the effective date. If a Customer does not agree to a disadvantageous change, it may terminate the Service Agreement by the day before the effective date, in which case the proviso of paragraph (7) applies mutatis mutandis to refunds and related matters.

Article 13 (Suspension of the Service and Restrictions on Use)

(1) The Company may temporarily suspend the provision of the Service when necessary to maintain Service quality, such as for maintenance, replacement, regular inspection, or construction of facilities. In this case, the Company will announce the reason and period of the suspension in advance. However, if there is an unavoidable reason that prevents advance notice, the Company may make the announcement without delay after the suspension.

(2) In urgent circumstances, such as a cyberattack or the spread of malicious code, the Company may temporarily suspend the provision of the Service to protect Users, and in this case will announce the fact, cause, and response measures without delay after the suspension.

(3) If there are reasonable grounds to believe that a particular Account is being used for a cyberattack or to spread malicious code, the Company may restrict use of that Account. The Member or Customer concerned may file an objection, and if the grounds for the objection are found to be justified, the Company will resume Service use without delay.

(4) The Company is not liable for damages to Users arising from the reasons in paragraphs (1) and (2). However, this does not apply in cases of the Company's intent or gross negligence.

(5) Announcements under paragraphs (1) and (2) follow the methods set out in Article 6, and the Company will give any additional notice required by relevant laws.

Article 14 (Obligations of the Company)

(1) The Company does not engage in acts prohibited by relevant laws and these Terms or contrary to public order and morals in connection with operating the Service, and does its best to provide the Service continuously and stably as set out in these Terms.

(2) The Company maintains a security system for protecting Users' personal information so that Users can use the Service safely.

(3) The Company does not send promotional information for commercial purposes to Users who have not consented to receive it. When sending promotional information, the Company takes measures, in accordance with Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, so that Users can easily opt out and withdraw their consent, and bears the related costs. Notices regarding the provision and operation of the Service are governed by Article 6.

Article 15 (Obligations of Users)

(1) Users must provide truthful information when creating an Account and registering or changing information, and must notify the Company of any changes to registered information under Article 5(7). Users who register false information or another person's information may not assert any rights in connection with it.

(2) The Member holding an Account is responsible for managing the Account and password, and the Member and Customer bear responsibility for consequences arising from negligent management or unauthorized use. However, this does not apply where the Company is responsible under relevant laws and the Privacy Policy. If a Member becomes aware that their Account has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company's instructions.

(3) Users must not engage in any of the following acts.

1. Using the Service by entering false information or using another person's information
2. Impersonating the Company or another person
3. Sharing Account information with third parties or having multiple people use the same Account
4. Infringing the intellectual property rights of the Company or third parties
5. Using Candidates' personal information or Evaluation Reports obtained through the Service for purposes other than hiring, or providing or disclosing them to third parties
6. Collecting or storing information about other Users or Candidates without the Company's approval
7. Using the Service or its outputs to develop, train, or fine-tune artificial intelligence models or algorithms that compete with the Company
8. Attempting to discover the Service's source code, models, algorithms, or components, such as through reverse engineering or decompilation
9. Circumventing technical measures set by the Company, such as Credit deductions or usage limits, or using the Service beyond the scope of the free trial or free Credits, such as by opening additional Workspaces with the same Account or the same email domain
10. Hacking servers or interfering with the normal operation of the Service
11. Other acts that violate relevant laws or these Terms

(4) When conducting a hiring process using the Service, the Customer must comply with the following.

1. Inform Candidates in advance that artificial intelligence technology is used in the interview and that their voice and video will be recorded and provided to the Company, and obtain lawful consent as required by relevant laws
2. Not use Evaluation Reports as the sole basis for hiring decisions, and make hiring decisions by comprehensively reviewing Evaluation Reports together with other evaluation factors
3. Establish procedures for receiving and handling refusals of, and requests for explanations of, automated decisions
4. Comply with relevant hiring laws, such as the Fair Hiring Procedure Act

(5) The Company acts as a software provider and is not the actual hiring party. All civil and criminal liability arising from a violation of paragraph (4) lies with the Customer, and the Company's right of recourse in this regard is governed by Article 9(12).

Article 16 (Intellectual Property Rights)

(1) Rights to the software, artificial intelligence models, documents, screen designs, databases, trademarks, and the like that make up the Service belong to the Company or the legitimate rights holder.

(2) Rights to Evaluation Criteria and Candidate Data (including Evaluation Reports) entered by the Customer into the Service belong to the Customer or the legitimate rights holder.

(3) The Customer grants the Company a non-exclusive license to store, process, reproduce, analyze, transmit, and back up Evaluation Criteria and Candidate Data within the scope of the provision, operation, security, quality control, and statistical purposes of the Service. This license does not include the training of artificial intelligence models.

(4) Notwithstanding paragraph (3) and Article 9(3), the Company may use a Candidate's Candidate Data and the Evaluation Criteria used in that interview to train artificial intelligence models only where it has obtained separate consent from the Candidate. In this case, the Company processes such data in the capacity of a personal information controller in relation to that Candidate.

Article 17 (Assignment of Rights and Obligations)

(1) The Customer may not assign, gift, or pledge as collateral its status under these Terms, its right to use the Service, or its Account to a third party without the Company's prior written consent.

(2) If the Customer uses the Service on behalf of a third party, the Customer is responsible for ensuring that the Customer's obligations under these Terms are fulfilled in its relationship with that third party.

(3) If the entity operating the Service changes due to a business transfer, division, merger, or the like, the Company may transfer its rights and obligations under these Terms to the new operating entity, and in this case will give prior notice in the manner set out in Article 6.

Article 18 (Restrictions on Use and Termination of the Agreement)

(1) If a Customer or Member falls under any of the following, the Company may request correction by setting a reasonable period, and if the matter is not corrected within that period, may restrict use of the Service or terminate the Service Agreement.

1. Registering false information when applying

2. Failing to pay, by the due date, obligations owed under these Terms, such as Service fees

3. Violating the obligations set out in Article 15

4. Otherwise violating these Terms or relevant laws

(2) In any of the following cases, the Company may immediately restrict use of the Service or terminate the Service Agreement without requesting correction.

1. Interfering with the operation of the Service, such as by hacking servers or spreading malicious code

2. Using the Service or its outputs to develop, train, or fine-tune artificial intelligence models or algorithms that compete with the Company, or attempting to discover the Service's source code, models, or algorithms

3. Using Candidates' personal information or Evaluation Reports obtained through the Service for purposes other than hiring, or providing or disclosing them to third parties

4. Other violations so serious that waiting for correction is likely to cause irreparable damage to the Company or third parties

(3) A Customer or Member subject to measures under paragraph (1) or (2) may file an objection, and if the grounds for the objection are found to be justified, the Company will lift the measures without delay.

(4) When the Service Agreement ends, the Company will destroy the data of the Customer and the Workspace without delay, except for information that must be retained under relevant laws and the Privacy Policy. The timing and method of destroying Candidate Data are governed by Article 9(9) and the Privacy Policy.

Article 19 (Damages and Limitation of Liability)

(1) If the Company or a User violates these Terms and causes damage to the other party, it is liable to compensate for that damage. However, this does not apply if there was no intent or negligence.

(2) The scope of damages under paragraph (1) is limited to ordinary damages and does not include indirect, special, or consequential damages such as lost profits or loss of business opportunities. However, this does not apply if the party causing the damage acted with intent or gross negligence.

(3) The Company's liability in connection with the processing of Candidates' personal information is governed by Article 9 and relevant laws.

(4) The Company is not liable if it is unable to provide the Service due to natural disasters or equivalent force majeure.

(5) The Company is not liable for disruptions in Service use caused by the intent or negligence of Users, and Users are responsible for the accuracy and lawfulness of information they enter or register in the Service.

(6) The Company has no obligation to intervene in disputes arising through the Service between Customers and Candidates or between Users and third parties, and is not liable for resulting damages unless there is a reason attributable to the Company.

(7) The Company is not liable for damages incurred by Users in connection with the use of services provided free of charge. However, this does not apply in cases of the Company's intent or gross negligence.

(8) The Company is not liable for damages caused by outages of external services provided by third parties, such as infrastructure, communications networks, and artificial intelligence models, unless there is a reason attributable to the Company.

(9) Evaluation Reports are reference materials that assist in hiring decisions, and responsibility for final hiring decisions lies with the Customer. The Company does not guarantee the accuracy, completeness, or fitness for a particular purpose of outputs generated by the Service.

Article 20 (Dispute Resolution and Jurisdiction)

(1) If a dispute arises between the Company and a User in connection with the use of the Service, both parties will make efforts to resolve it amicably through mutual consultation.

(2) These Terms are governed by and construed in accordance with the laws of the Republic of Korea.

(3) If a lawsuit is filed over a dispute between the Company and a User, the court having jurisdiction over the location of the Company's head office will be the exclusive court of first instance.

Announcement Date: October 1, 2026

Effective Date: October 8, 2026